Privacy Policy
Last Updated: May 6, 2026
At Pleatura, we value your privacy and are committed to protecting your personal information in a transparent and responsible way. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you interact with our site, we may collect certain personal information such as your name, email address, shipping address, phone number, and payment details. This information is collected only when necessary—for example, when you place an order, contact customer support, or subscribe to updates.
We do not collect personal data unnecessarily, and collecting user information is never our primary purpose.
How We Use Your Information
The information we collect is used strictly to support your shopping experience, including:
- Processing and fulfilling orders
- Communicating order updates and customer service responses
- Improving website functionality and user experience
- Preventing fraudulent or unauthorized transactions
We do not sell, rent, or trade your personal contact information to third parties.
Additionally, we will never use your personal information or images for advertising purposes without your explicit consent.
Payment Security
Our website uses SSL (Secure Socket Layer) encryption technology to ensure that your personal and payment information is transmitted securely.
When you enter sensitive information such as your credit card details on our protected pages, that data is encrypted and securely processed through trusted payment providers. We do not store full payment card details on our servers.
Data Protection
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
While no online system can be guaranteed to be 100% secure, we continuously update our security practices to maintain a high level of protection.
Sharing of Information
We only share your information with trusted third parties when necessary to operate our business, such as payment processors and shipping providers. These partners are required to handle your data securely and only for the intended purpose.
We do not share your personal information beyond what is required to complete your transactions or comply with legal obligations.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your personal information
If you would like to make a request, please contact us via email.
Children's Privacy
Our services are intended for adults, or individuals who have obtained permission from a parent or legal guardian.
We do not knowingly collect personal information from individuals under the age of 16. If we become aware that such data has been collected without verified parental consent, we will promptly delete it and take steps to prevent further collection.
By using this website, you confirm that you are either of legal age in your jurisdiction or are using the site under the supervision of a parent or guardian.
Compliance with Applicable Laws
We strive to comply with applicable privacy and data protection laws, including those relevant to users in the United States. Our practices are designed to align with commonly accepted standards for transparency, fairness, and user data protection.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Address:Units 1101 & 1201, Building 2, Zhenfa Yung Valley Building, No. 176-100, Jiangshi Road, Shiwei Community, Matian Subdistrict, Guangming District, Shenzhen, China
Email:service@pleatura.com
Phone:(619) 675-2624
Hours:Monday–Friday,9AM–5PM (U.S. Central Time)